Shipping policy

Shipping Policy

Domestic (U.S.) Orders

We currently ship within the United States only.

All products are shipped from U.S. warehouses to ensure fast and reliable delivery.

• Estimated delivery time: 3–7 business days after processing.

• Shipping carriers: USPS, UPS, or other trusted U.S. delivery partners.

• Tracking information will be provided once your order has been shipped.

Free Shipping

We are proud to offer free standard shipping on all U.S. orders — no minimum purchase required.

There are no hidden fees or additional delivery charges at checkout.

Order Processing Time

• Orders are processed within 1–2 business days (excluding weekends and holidays).

• You will receive an email confirmation once your order has been shipped, along with tracking information.

• During peak seasons or promotional periods, processing times may be slightly extended.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date.

Provide your order number and, if applicable, clear photos of the damage.

We will investigate the issue and provide a replacement or refund according to our Return & Refund Policy.

Incorrect Address

Please double-check your shipping information before completing checkout.

We are not responsible for packages shipped to an incorrect or incomplete address provided by the customer.

Delivery Delays

While we aim to deliver every order on time, unforeseen events such as severe weather, holidays, or carrier delays may occasionally cause longer delivery times.

We appreciate your patience and understanding in such cases.