Refund policy

Return & Refund Policy

We follow the same return and refund guidelines as our supplier.

Please read carefully before placing your order.

🕒 Timeframe

• Requests for returns or refunds must be submitted within 30 days after product delivery.

• After this period, we cannot offer a refund or replacement.

📦 Eligibility

We accept returns or refunds only in the following cases:

1. The product arrives damaged or defective.

2. The wrong item or variant was received.

3. The item is missing from the order.

4. The order was lost in transit.

🚫 Non-Returnable Situations

• Buyer’s remorse or accidental orders.

• Incorrect shipping information provided by the buyer.

• Items returned without authorization.

• Used, washed, or altered items.

🧾 Process

1. Contact us at gunstructiom.shop@gmail.com with your order number and photo/video evidence of the issue.

2. We’ll forward your claim to our supplier for review.

3. Once approved, we’ll issue a refund or replacement according to our suppliers terms